Welcome to the Office of the Student Ombuds

Confidential | Independent | Impartial | Informal

The Office of the Student Ombuds (OSO) at Georgetown University is here to provide a confidential, independent, impartial, and informal resource for all Main Campus undergraduate and graduate students, including those in the School of Continuing Studies, Biomedical Graduate Education, Medical Center, and the GU-Qatar campus.

Our goal is to help Georgetown Hoyas navigate conflicts and concerns constructively and effectively by helping students achieve a greater understanding of the problem and possible solutions, and look for information applicable to the situation.

The Ombuds does not advocate for any individual point of view, and does not participate in any formal grievance process but works to promote a fair process for all.

We are all ears

Our Mission 

The OSO serves as a safe and confidential space where you can discuss your concerns, explore your options, and make informed decisions. We are committed to promoting civility, respect, and a sense of belonging within the Georgetown University community.

Our Services

Confidential Consultations
One-on-one sessions to discuss your concerns with the Ombuds

Group Visits
Collaborating with groups to enhance communication and promote wellness

Informal Mediations
Assistance in resolving conflicts through
facilitated conversations

Workshops and Presentations
Interactive and customized sessions on conflict coaching and communication skills

Our Core Values

We ensure that your discussions with us remain private.

We operate independently from university administration. 

We do not take sides but facilitate fair and balanced discussions. 

Our services are voluntary and informal.

In 2022-2023 the Ombuds served…
333 Visitors
56.3% Graduate Students
39.5% Undergraduate Students

Undergraduate Student
Graduate Student 

OSO spelled vis donuts

Additional Resources 

Book of the Month: Crucial Conversations

Schedule an Appointment: Click Here

Annual Report 2022-23: View Reports

Office of Student Ombuds Celebrates Ombuds Day with Students at Lauinger Library

The Georgetown Office of the Student Ombuds (OSO) celebrated National Ombuds Day with students Oct. 12 to spread awareness about the confidential academic and personal counseling services they provide. National Ombuds Day occurs on the second Thursday of October and marks a time to celebrate ombuds and improve public awareness about the history and practices of the profession: Read More

The student ombuds posing with a therapy dog named Penny

Stay Connected Follow us on Instagram: @georgetownombuds

Welcome incoming summer Hoyas!
While you're enjoying the DC heat ☀️, remember that the Office of the Student Ombuds is here to keep things cool.
A letter from the ombuds written for graduated students