Welcome to the Office of the Student Ombuds
Confidential | Independent | Impartial | Informal
The Office of the Student Ombuds (OSO) at Georgetown University is here to provide a confidential, independent, impartial, and informal resource for all Main Campus undergraduate and graduate students, including those in the School of Continuing Studies, Biomedical Graduate Education, Medical Center, and the GU-Qatar campus.
Our goal is to help Georgetown Hoyas navigate conflicts and concerns constructively and effectively by helping students achieve a greater understanding of the problem and possible solutions, and look for information applicable to the situation.
The Ombuds does not advocate for any individual point of view, and does not participate in any ‘ formal grievance process but works to promote a fair process for all.
Our Mission
The OSO serves as a safe and confidential space where you can discuss your concerns, explore your options, and make informed decisions. We are committed to promoting civility, respect, and a sense of belonging within the Georgetown University community.
Our Services
Confidential Consultations
One-on-one sessions to discuss your concerns with the Ombuds
Group Visits
Collaborating with groups to enhance communication and promote wellness
Informal Mediations
Assistance in resolving conflicts through
facilitated conversations
Workshops and Presentations
Interactive and customized sessions on conflict coaching and communication skills
Our Core Values
Confidentiality
We ensure that your discussions with us remain private.
Independence
We operate independently from university administration.
Impartiality
We do not take sides but facilitate fair and balanced discussions.
Informality
Our services are voluntary and informal.
In 2023-2024 the Ombuds served…
“I personally had a great experience. I felt safe, listened to, and I felt so much relief afterwards. I would highly recommend this to any struggling student. I wish I had known about this resource sooner”
Undergraduate Student
“My experience with the OMBUDs was a positive one. I felt helped, supported and cared for. I am very pleased with my interaction with the ombuds.”
Graduate Student
Additional Resources
Know Your Student Ombuds: Know More
Schedule an Appointment: Click Here
Annual Report 2022-23: View Reports
Books & Blogs
Book of the Month: The Conflict Resolution Toolbox
Office of Student Ombuds Celebrates Ombuds Day with Students at Lauinger Library
The Georgetown Office of the Student Ombuds (OSO) celebrated National Ombuds Day with students Oct. 12 to spread awareness about the confidential academic and personal counseling services they provide. National Ombuds Day occurs on the second Thursday of October and marks a time to celebrate ombuds and improve public awareness about the history and practices of the profession: Read More
Stay Connected Follow us on Instagram: @georgetownombuds
