Campus Resources

The Office of the Student Ombuds (OSO) serves Main Campus undergraduate and graduate students regarding University-related questions, concerns and disputes. The “main campus” also includes students from the School of Continuing Studies (SCS) and Biomedical Graduate Education (BGE).

Students should feel free to visit the OSO to discuss any concerns, however, below are some resources available to students for other issues and needs not directly overseen by the Student Ombuds:

Academic Matters
The Student Ombuds cannot become involved in cases of academic evaluation, including grades or examinations such as oral exams and dissertation defenses. In all cases involving academic evaluation, the role of the Student Ombuds will be limited to explaining policy, and referring the student to a formal appeals process, when warranted.

Discrimination
Cases in which a student feels that he or she has been discriminated against by a faculty member or university administrator or harassed by a faculty member, university administrator, or colleague should be taken to the Office of Institutional Diversity, Equity and Affirmative Action (IDEAA).

Students with concerns about compliance or ethics in their University workplace can consult with the Office of Compliance and Ethics.

Academic Integrity
Students with concerns about possible violations of academic integrity should consult the Honor Council or Office of Student Conduct at honor@georgetown.edu.

Professional Conduct
Complaints about serious unprofessional behavior in an academic context on the part of either faculty or academic administrators should be addressed first to the relevant Director of Undergraduate or Graduate Studies, Program Director, or administrative head for informal resolution. Procedures for submitting a formal complaint, if informal resolution is not reached, are described on our Other University Polices page.

International Students
International students with concerns about legal issues, especially immigration and visa issues, should contact International Student and Scholar Services in the Office of Global Services (OGS).

Medical School Students
Medical School students should contact the Medical Student Ombuds. Detailed information is available via the Medical School Student Handbook, Appendix E.

The Medical School Ombuds is Stacey Kaltman, Ph.D.  She can be
contacted in her office: 2115 Wisconsin Avenue, Suite 120; via
phone (202) 687-6571; or via email at: sk279@georgetown.edu.

Law Students
Law students should contact the Dean of Students
for information about the Law Student Ombuds.

Faculty Ombuds Office
Faculty members should contact the Faculty Ombuds, Dr. Catherine Langlois,
at: ombudsoffice@georgetown.edu.