Students are welcome to visit the Ombuds Office with concerns regarding their academic environment that they want to discuss in an informal and confidential setting. However, there are a variety of other resources available to students for other issues and needs:
The Academic Resource Center (ARC) provides students with academic strategies and individualized support needed for academic success and inclusion within the Georgetown community. Services offered through the ARC include disability support services (such as academic accommodations) and academic support (such as study tips, academic skills workshops, and tutoring).
Counseling and Psychiatric Service (CAPS) is a resource that serves the mental health care needs of students and the campus community. CAPS is open Monday-Friday, 9am-5pm. To schedule an appointment with CAPS, contact the intake coordinator at (202) 687-6985.
The Center for Multicultural Equity & Access (CMEA) enhances the education of students historically denied access to Georgetown University because of their race or ethnicity. The CMEA provides mentoring, multicultural programming, diversity education, and academic support. The CMEA is located on the 5th floor of the Leavey Center. You may stop by in person or contact the office at (202) 687-4054.
The Georgetown Emergency Response Medical Service (also known GERMS and Georgetown EMS) is volunteer, student-run emergency ambulance service. GERMS operates basic life support ambulances that serve Georgetown University and the broader Georgetown community. GERMS is in service 24 hours per day, 7 days per week during Georgetown’s Fall, Spring, and Summer semesters. When GERMS is out of service over select holidays, Georgetown University contacts District of Columbia Fire and Emergency Medical Services to respond to medical emergencies.
The Georgetown University Police Department (GUPD) provides security and police services on the Georgetown University Main and Medical Center campuses and off campus properties. Utilizing foot patrols, vehicles, and bicycles, the officers patrol the campus twenty-four hours a day, seven days a week.
The Georgetown University Police Department officers are commissioned special police, vested through the District of Columbia Metropolitan Police Department with full powers of arrest on campus property. DPS works closely with the Metropolitan Police Department and District of Columbia Fire Department to prevent and deter crime on campus and in the surrounding communities and respond quickly to incidents that may arise.
The Georgetown University Police Department is located on the first floor of Village C West.
Health Education Services (HES) is a resource that provides assessment, treatment, and/or referrals around a wide range of health issues (e.g., body image, eating disorders, nutrition, substance abuse, stress management, sexual assault, relationship violence, stalking, pregnancy, and overall health and wellness). HES also offers clinical services, which are completely free and confidential. HES is open Monday-Friday, 10am-5pm and is located in 101 Poulton Hall. You can make an appointment by calling (202) 687-8949 or by calling a HES staff member directly.
The Lesbian, Gay, Bisexual, Transgender, and Questioning (LGBTQ) Resource Center provides students with education, programming, support services, and advocacy on campus. The Center is an open space for all students. The Center is open Monday-Friday, 9am-5pm and is located in 325 Leavey Center.
A member of the Division of Student Affairs. Responsible for providing programs and services to support students, the Division of Student Affairs encourages learning to take place in all parts of students’ lives and is centered in their academic experiences.
Residential Ministers (RMs) and Jesuits-in-Residence (JIRs) live in university residence halls and apartments to accompany and support students of any or no faith tradition. The twenty-five trained pastoral ministers represent a variety of faith traditions, professional careers and personal backgrounds. Together with the full-time Campus Ministry staff, RMs and JIRs embody Georgetown’s commitment to cura personalis by caring deeply for the spiritual, emotional and social needs of all students.
The Office of Student Financial Services (OSFS) provides counseling services to prospective and current students and their families on a range of topics including available options for financing higher education costs, eligibility for assistance, applying for and obtaining funding, and budgeting expense and paying bills. The OSFS is located in G-19 Healy Hall and opened Monday-Friday, 9am-5pm. You may reach the OSFS by contacting your financial services counselor.
The Office of Student Outreach and Support is a non-confidential resource providing holistic support and facilitating timely access to critical resources when students are experiencing crisis, distress or significant personal difficulty that impacts their ability to thrive at Georgetown. SOS works with colleagues and students across campus to help organize outreach and follow-up care and is located in 530 Leavey Center.
The health center is staffed by primary care physicians and nurse practitioners with particular training and experience in college health. The Student Health Center offers a range of services including common health issues (such as respiratory infections, abdominal pain, dermatological conditions) and urgent problems. For after hours urgent health concerns, please call the page operator at (202) 444-7243 and ask for the SHC clinician on call.
The Title IX office offers resources for students, faculty, and staff on issues relating to sexual misconduct, discrimination based on sex, and discrimination based on pregnancy. The Title IX website provides resource options and information on reporting options. Persons who are unsure about whether they want to report may contact a confidential counselor. Going to a confidential counselor does not foreclose the opportunity to make a report to the University or file a formal complaint at a later time. Confidential counselors can also help persons understand what reporting options are available and assist with the process if they choose to file a formal complaint.
The Women’s Center offers a diverse selection of educational programs, volunteer opportunities, services and resources that address matters of particular concern to women–while exploring the connections among other social identities. The Women’s Center is located in 327 Leavey Center. You may stop by the office or schedule an appointment by emailing firstname.lastname@example.org.