Books and Blogs

Navigating university life can be a new learning opportunity, especially when it comes to managing conflicts, understanding the various resources available to you, and knowing where and when to go for help. To support you in these areas, the Office of the Student Ombuds has curated a selection of insightful books and blogs from leading conflict and dispute resolution practitioners. These resources offer valuable perspectives, practical strategies, and proven techniques to help you manage conflicts, communicate effectively, and build stronger relationships.

Blogs

A blog post about understanding and addressing micro aggressions

A blog post about the science behind kindness and why kindness matters in the workplace

Change your scenery, change your mindset

Books

The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Disputes" by Gary T. Furlong